Oracle Utilities Customer to Meter (C2M) is a Single instance comprising CC&B and MDM systems

•       In Oracle Utilities Customer to Meter (C2M) solution, CC&B and MDM systems are installed together. The C2M system comprises of CC&B, MDM, SGG, SOM and ODM in a single instance

•       The primary aim of C2M is to provide an integration free single Oracle utilities system with:

–      Single database 

–      Single framework & application

–      Single unified User Interface

•       At the high level, the features are supported by different C2M subsystems are as below:

–      CC&B: Sales and marketing, Program management, Customer account management, Rating, Billing, Budget plans, Deposits, Loans, Payment processing, Credit and collection

–      MDM: Measurement Data management, VEE, Usage Subscription, Usage calculations

–      ODM: Smart Device management including life cycle, Tracking firmware versions on smart devices

–      SGG: Usage and Event data loading, two-way smart command management

–      SOM: Service order management, smart command orchestration

Application Module	Supported Subsystem
Customer account	CC&B
Rate and Billing	CC&B
Payments	CC&B
Credit and Collection	CC&B
Devices and Items	MDM
Measurement Data	MDM
Usage calculation	MDM
Service Order	SOM
Command orchestration	SOM
Device Inventory	ODM
Device Testing	ODM
Firmware upgrade	ODM

•       Integration free Internal Interaction within subsystems:

–      C2M application components have internal integration for admin and master data between different subsystems. New X1 layer OUAF components used to achieve Customer to Meter specific data synchronization functionality.

–      “Customer to Meter Master Configuration” provides a summary of master and administration data integration free internal interaction configuration. This contains configuration about consolidated maintenance objects, extendable lookup mapping of admin data between CC&B and MDM and master data synchronization between different subsystems.

–      “Seeder Sync Request Master Configuration” encapsulates the master data synchronization mapping of Customer to Meter for below entities.

•       CC&B Person –> MDM Contact

•       CC&B Service Agreement –> MDM Usage Subscription

•       CC&B Bill Cycle –> MDM Bill Cycle 

•       CC&B Contract Option –> MDM Dynamic Option

•       CC&B Contract Option Event –> MDM Dynamic Option Event

–      “Master Data Synchronization Configuration” master configuration is used to retrieve a specific identifier type that is used to convert from the CCB identifier to the identifier of corresponding MDM object.